QA1's Lifetime Warranty On Shocks Offers Peace Of Mind
At QA1, our commitment to quality and customer satisfaction guides everything that we do. This dedication is no more evident than in the limited lifetime warranty offered on select American-made shock and strut product lines, including the Stocker Star, Proma Star Shocks & Struts, Ultra Ride, and Aluma Matic. This warranty reflects QA1’s confidence in the durability and performance of its products, ensuring that customers can rely on their shocks and struts for the long haul.
The limited lifetime warranty covers defects in material and workmanship that may occur under normal use conditions for as long you, the original purchaser, owns them. If a QA1 shock or strut covered by this warranty fails, the company will replace or repair it and get you back out on the road, providing customers with a level of assurance that few competitors offer.
QA1’s reputation for quality is built on its rigorous engineering and manufacturing processes. Each shock and strut is meticulously designed and crafted using high-quality materials, with production on most products taking place right here in the USA. The company’s commitment to excellence is further demonstrated through comprehensive testing protocols that simulate the demands of various driving conditions, from spirited backroad driving, to drag racing and autocross. Whether it’s the everyday stresses of street driving or the extreme forces encountered on the track, QA1’s products are built to perform consistently and reliably, and stand the test of time.
The limited lifetime warranty is not just a reflection of the confidence QA1 has in its products; it is also a commitment to customer satisfaction. QA1 understands that purchasing suspension components is a significant investment. By offering a best-in-class warranty, the company provides its customers with peace of mind, knowing that their investment is protected. This warranty is a key component of QA1’s customer support strategy, reinforcing the brand’s role as a trusted partner in every customer’s build.
In addition to the limited lifetime warranty, QA1 also offers a standard one-year warranty on all its products (including the MOD Series shocks), which covers defects in material or workmanship. This standard warranty ensures that even those products not covered by the lifetime warranty are still backed by QA1’s promise of quality and reliability.
QA1’s limited lifetime warranty is more than just a policy, it’s a pledge to engineering excellence and customer-centric approach. By standing behind our products with this level of warranty coverage, QA1 aims to exceed customer expectations and provide you with peace of mind that your shocks, struts, and other components will be there for you through every mile.
WHAT PRODUCTS ARE ELIGIBLE FOR THE LIMITED LIFETIME WARRANTY?
The Limited Lifetime Warranty applies to all Proma Star, Stocker Star, Ultra Ride & Aluma Matic shocks that were purchased after September 1, 2020.
HOW DO I REGISTER MY PRODUCT?
REGISTER YOUR SHOCKS AND QA1 PRODUCTS HERE
Limited lifetime warranty claims are made directly through QA1. For Warranty questions or to file a claim, email Warranty@QA1.net
WHAT IF MY PRODUCT DOESN'T COME WITH A LIFETIME LIMITED WARRANTY?
QA1 offers a standard one-year warranty on all its other products which covers defects in material or workmanship.